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Thursday, June 02, 2005

Was looking at SkyTrax's airline and airport surveys. Juz a brief introduction of what SkyTrax is, SkyTrax operates the world's largest passenger survey on airline and airport quality, conducted over an 11-month period, by 12 million passengers. The results have just been announced, which is disappointing, to say the least.

Disappointing, at least to me. NO major first for SIA at all this year... They need to buck up, man.

Best Airline of the Year
1. Cathay Pacific
2. Qantas Airways
3. Emirates
4. Singapore Airlines

Best Cabin Staff
1. Asiana Airlines (Korean Airline)
2. Thai Airways
3. Malaysia Airlines
4. Singapore Airlines

Best First Class
1. Cathay Pacific
2. Singapore Airlines
3. Malaysia Airlines

Best Business Class
1. British Airways
2. South African Airways
3. Virgin Atlantic

Best Economy Class
1. Malaysia Airlines
2. Emirates
3. Singapore Airlines

Best Catering
SIA is ranked 8th for 1st Class Catering and Out of the top 10 for Business and Economy.

Think there are quite a lot of surprises with the rankings this year. Asiana winning Best Cabin Staff is a surprise, everyone was expecting Malaysia to win it again this year, especially since they were the winners the past 4 years... though i am quite happy that MAS din win. BA winning Best Business Class, i think it's a joke. They probably have the smallest business class screen in the whole wide world. Virgin would have beaten them hands down with their Upper Class product.

But SQ? sigh... I can't believe they did not win anything decent at all... Not even a first in any of the sub categories... NEED to buck up... Time for more comment forms?? ;)






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